Track your order

Track Your Order

Thank you for choosing our products! We provide a convenient order tracking service so you can stay updated on the status of your order at any time. Please follow the steps below to track your order:

1. Log into Your Account

• You can log into your account on our website. In the "My Orders" section, you will see detailed information about all your placed orders.

2. Use Your Tracking Number

• Once your order has shipped, you will receive an email containing your tracking number and the shipping company information. Please check your inbox.
• Click the link in the email to access the shipping company's tracking page directly.

3. Visit the Shipping Company’s Website

• You can also manually visit the shipping company’s official website. Enter your tracking number in the appropriate tracking box and click "Track" to see the current status of your order and the estimated delivery time.

4. Order Status Descriptions

• Pending: Your order has been received and is being processed.
• Shipped: Your order has been shipped and is on its way.
• Delivered: Your order has been successfully delivered.
• Issue: If there are any issues (such as delays or address errors), please contact customer service promptly.

5. Contact Us

If you encounter any issues while tracking your order or have any questions, please feel free to contact us:

• Email: support@gaijaimall.shop

We are here to assist you and ensure you have a satisfactory shopping experience!