Shipping Policy

Shipping Policy

Thank you for visiting our website! We are committed to providing you with fast and secure shipping services. Please read the following shipping policy carefully to understand our shipping process and related information.

1. Order Processing Time

• All orders will be processed within 1-3 business days after confirmation. Processing time may vary depending on the quantity of orders and the types of products.

2. Shipping Methods

• We offer various shipping methods, including standard shipping and expedited shipping. Specific shipping options and costs will be displayed at checkout.

3. Shipping Costs

• Shipping costs are calculated based on the weight, dimensions, and destination of the order. You will see the exact shipping fees on the checkout page.
• Orders that meet a certain amount may qualify for free shipping; please check the relevant information on the website.

4. Shipping Time

• Standard shipping typically takes 5-10 business days, and the exact time may vary depending on the region, weather, and shipping company.
• Expedited shipping usually delivers within 2-5 business days. Please note that certain remote areas may require longer delivery times.

5. Order Tracking

• Once your order has shipped, you will receive an email containing tracking information. You can use the provided tracking number to check the order status on the shipping company’s website.

6. Undelivered Orders

• If your order has not arrived within the expected timeframe, please contact customer service. We will assist you in tracking the order and resolving any issues.

7. Damaged or Lost Packages

• If your package is damaged or lost upon receipt, please contact us within 24 hours of receiving the package. We will address the situation based on the specifics.

8. International Shipping

• Currently, we only support domestic shipping. For international shipping inquiries, please contact customer service for more information.

9. Contact Us

If you have any questions about our shipping policy, please feel free to contact us:

• Email: support@gaijaimall.shop

Thank you for choosing our products, and we look forward to providing you with a quality shopping experience!